Yesterday I spent more time on the phone with technical support people. No offence intended, but I don't much like talking with technical support people. They have their little problem-solving script, "unplug this; plug it in again; turn the power off and turn it on again; check this setting and so on and so forth . . ."
I've had weeks and months of it. It seems that one problem is solved only to make room for another one to develop. I've lost count of the number of phone calls I've made. Yesterday one of the technical support people finally was willing to look at the bigger picture. She noted the number of problems in my history and agreed to "escalate the problem". I spoke with a Level 2 technician, who referred me to a Level 3 technician. This morning the Level 3 technician called me. I expected a long and complicated conversation with in depth analysis of the situation. Instead he laughingly agreed with me that my modem-router has a gremlin problem. He advised me not to add water and promised to send me a replacement. He even volunteered to test the new machine for a couple of days before sending it to me. Meanwhile I have internet access for the time being. At least until the gremlins strike again.
Showing posts with label technology. Show all posts
Showing posts with label technology. Show all posts
Friday, March 16, 2012
Friday, February 24, 2012
Testing--Facebook Link
Just testing if this now feeds to my facebook page . . .
OK, I'm looking for some help here. Is there a way to make each of my blog posts automatically link to my facebook page? I know it can be done one post at a time . . .
Suggestions gratefully accepted!
OK, I'm looking for some help here. Is there a way to make each of my blog posts automatically link to my facebook page? I know it can be done one post at a time . . .
Suggestions gratefully accepted!
Wednesday, March 2, 2011
By Design
Yesterday I tried to get caught up on some of the chores and maintenance issues that are cluttering my life--figuratively and practically speaking. One of these tasks was to set up a wireless router. I got myself a laptop computer recently. I plan to use it in the studio and internet access was high on my list of priorities. I'm OK with technology, but the intricacies of the process don't give me any joy. I just want things to work straight up. I did not get my wish on this one. It took several hours and an almost incomprehensible call to the Technical Support people before everything was connected and working happily. Thankfully I also had the phone support of a technologically savvy friend. That spared me the added complication of feeling like an idiot--always a risk in these situations.
On the other hand the packaging did bring me joy:
Some-one, somewhere gets to design these natty little containers to keep all the bits and pieces neatly and safely organised in their box. Oh, what fun! If only the whole experience could be so orderly, simple and functional.
On the other hand the packaging did bring me joy:
Some-one, somewhere gets to design these natty little containers to keep all the bits and pieces neatly and safely organised in their box. Oh, what fun! If only the whole experience could be so orderly, simple and functional.
Wednesday, August 26, 2009
Technology
I had tea with my friend Anna last night. I usually think of myself as being reasonably up to date with technology, but this scenario surprised and amused me:
. . . wireless internet, laptop on kitchen bench, recipe on laptop . . . follow the instructions and in less than an hour we have yummy almond bickies to enjoy. Meanwhile I continued with my drop spindling.
I was spinning at the Carlton library earlier in the afternoon while waiting for Anna to finish work. I received what I consider to be the ultimate compliment from a tween girl who was watching me, "That's so cool!" Did I happen to mention I love my drop spindle?
. . . wireless internet, laptop on kitchen bench, recipe on laptop . . . follow the instructions and in less than an hour we have yummy almond bickies to enjoy. Meanwhile I continued with my drop spindling.I was spinning at the Carlton library earlier in the afternoon while waiting for Anna to finish work. I received what I consider to be the ultimate compliment from a tween girl who was watching me, "That's so cool!" Did I happen to mention I love my drop spindle?
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